Latest News

FLU SEASON IS NEARLY HERE!!

Dear Patients,

We are now able to start booking patients Flu Vaccination appointments from Saturday 19th September 2020....  We will be sending out letters by the end of this week and over the next few weeks. We will be offering all "AT RISK" patients vaccinations as well as our patients that are over 65 and our younger 2 and 3 yr old patients.  When you receive your letter please call the practice and book your vaccination as soon as possible.   

We have ordered a vaccine for every patient that is in those groups so make sure that you support your practice and book your flu jab here.

I will put more details about appointments when we start sending the letters to you. There will be weekend clinics for those that need it (for those that work on week days) , there will be appointments available in both our branches at St Breward and at Delabole so watch this space and we look forward to taking your call!

COVID safety measures will be in place for when you attend your appointment and this will be clear on arrival and I will post more about this nearer the time!

Stay Safe!

Best Wishes

Amanda

Practice Manager


Face Masks/Face Coverings

Dear Patients,

We have had a few calls regarding face-masks and face-coverings and namely patients asking for an exemption letter from Dr Garrod so they don't have to wear one in shops/supermarkets when this comes in on Friday 24th July 2020 as per government advice.

If you feel that you are exempt from wearing a mask or face-covering (and there is a list on GOV.UK) then you have to self declare that if you are approached about not wearing one.  We can't provide you with a letter of exemption.

Our advice is that when you can wear a face mask or face covering then you should to protect yourself when you are out and about and especially in shops or supermarkets and of course on public transport.  Covering your face and social distancing continue to be the best ways to avoid contracting the Coronavirus.

Stay Safe!

Best Wishes

Amanda

Practice Manager


Dear Patients,

It seems very early to be talking about the "Flu Season" and your flu vaccinations but as a surgery we would very much like to be prepared.

If you are over 65 or have one of the medical conditions that means you are entitled to a flu vaccination, or you have a child that is 2 or 3 yrs old, please be aware that we would have already ordered your vaccination for you. So please do support your practice and when the time comes please book your vaccination with us. The first flu clinics will be in early to mid September and we are planning on running Saturday clinics in Camelford as well as giving the vaccinations in surgery hours at all three branches.  Please look out for your letter and book your appointment as soon as you receive it.

Please be assured that we are already planning on the safest way for you to come to us to have your flu vaccination. Your safety is our priority!

Best Wishes

Amanda

Practice Manager


Dear Patients,

Please see the below link if you need pregnancy advice at the current time.

Pregnancy Advisory Advice during COVID

Best wishes

Amanda

Practice Manager


Delabole Dispensary is opening!!

Dear Patients,

It is with great pleasure that I can now tell you that Delabole Dispensary will be opening on Monday 1st June 2020 for all patients in the area.  If you would like to start using this service from next week please indicate your preference when you order your repeat prescription. For the first prescription that you request please do allow a week whilst we are getting up and running.....  

We look forward to being able to serve Delabole's local community!

Best Wishes

Amanda 

Practice Manager


Bank Holiday Monday - 25th May 20

The practice will not be open this forthcoming bank holiday.  If you do need medical attention on Monday 25th May 2020 then please go through the usual channels. In the case of an emergency please call 999 and for all else please call NHS 111.

Please stay safe and stay alert and still observe the government guidelines if you are going to be out and about and please do have a lovely Bank Holiday.

Best Wishes

Amanda

Practice Manager


Macmillian Telephone Buddies....

Macmillan Telephone Buddies - Macmillan Cancer Support

Going through cancer can be an isolating experience at any time, and especially when we are social distancing. Macmillian Cancer Support are offering a free Telephone Buddy service. They will match you with someone who understands what you're going through, and they'll give you a weekly call.  Please click on the link below to sign up to the Macmillian Telephone Buddy scheme....

https://www.macmillan.org.uk/get-involved/campaigns/telephone-buddies

BW

Amanda Tamblin

Practice Manager


Dear Patients,

I hope that you are all keeping safe and well.  I would like to thank you for your patience at what has been a difficult and challenging time for both our patients and for the practice.

I would like to be very clear that the practice is still open and has been throughout and if you need to speak to or see a doctor then you should call the practice. We have very strict processes in place to protect both you and our team if you do need to come into the practice so you don't need to be concerned and put off anything that you are worried about.

We will be open on Friday 8th May 2020 but this will be for anything urgent that can't wait until after the weekend.  If you call in you will receive a telephone call from the GP who will decide whether you need to be seen or can be given advice.

Please see the link below this, this is some guidance and planning on what to do if you become ill and could be useful.

I would like to say a big thank you to those patients that have sent goodies in for the staff, we have had two lovely cakes this week. This is much appreciated and keeps our spirits up at this time so THANK YOU!

Stay safe and well and remember if you need to speak to the GP or need to be seen then we are open so don't hesitate to call if you need to.

BW

Amanda Tamblin

Practice Manager

 


If you were suddenly ill...


Patients, PLEASE READ....

If you’re thinking of calling your GP practice please remember this -

  1. We can’t do prescriptions early or give you more just in case - the pharmacies are struggling already, you don’t want the pharmacies to be like the supermarkets.
  2. We can’t give you an inhaler even though you had one 5 years ago when you had a bad cough - just in case - I know it’s scary but lots of people really really need these inhalers and if you get one just in case they might not be able to get one that they really need! 
  3. We cant give you paracetamol on prescription just because you can’t buy it over the counter.
  4. We can’t advise you whether you should or shouldn’t self-isolate if you are at risk, we have 3,000 patients - please follow the guidance I know it’s not perfect but we don’t have anything else we can tell you.
  5. If you are due to have a routine appointment and we tell you it’s cancelled, try and understand the unprecedented strain we are trying to get through 
  6. We are not able to help with requests for online shopping slots or centrally issued food parcels.

Please be aware that when you are calling about these issues you may be taking away a call from a patient who needs medical attention, and if you are struggling to get through then it could be these types of calls that are stopping you from getting medical attention.

Please don’t be rude to your GP staff when they can’t do these things because remember we will still make sure you get the medication you NEED and we will still provide the best possible care - over the phone or face to face if absolutely necessary!

Every single person who sets foot in a healthcare setting from now on, is sadly entering a high risk environment, why would you put yourself at risk?

Remember all NHS staff are doing this to help keep you safe and to keep our staff safe so that we can remain open for you and be able to offer you health care when you need it.

BW

Amanda Tamblin

Practice Manager


Dear Patients,

Coronavirus Update on actions by your Practice - Wednesday 18th March 2020.

We have made the decision to lock the practice doors at this current time, this includes St Breward Surgery and Delabole Surgery.   However, this does not mean that the practice is closed..We are taking the following measures for your protection and in order to make sure we are still able to offer you the best services we can:

1.   When you call the practice you will be asked if you have any symptoms, such as fever/high temperature, or a cough. Please be very honest about this and don't take any chances with your health or others.

2.  All patients that call in will be offered a telephone call with the GP if required - Please give our receptionist as much detail as possible. Following the telephone call the GP will   then decide if a face to face appointment is clinically necessary.

3.   If you have an appointment booked with the nurse then this may be cancelled if not immediately needed.  If the appointment is clinically necessary then you will be called prior to your appointment and asked if you have any symptoms before you attend.

4.  If you do need to come to the Practice you must knock on the door and someone will come to you. If you have to come into the practice then you will be asked again about symptoms and also someone will take your temperature to make sure it is safe for you to come in.

5.  If you need a repeat prescription then please post it through the letterbox and this will be actioned. If you have a query regarding your prescription or a special request then please attach a note or call the practice.

PLEASE NOTE:  DUE TO AN INCREASED DEMAND ON THEIR SERVICES - BOOTS IN CAMELFORD ARE ASKING YOU TO ALLOW AT LEAST 72 hrs BEFORE YOU COLLECT YOUR PRESCRIPTION. THEY ARE PRIORITISING URGENT PRESCRIPTIONS FIRST.

If you have any further queries then please do get in touch...

BW

Amanda Tamblin

Practice Manager


Dear Patients,

Coronavirus Update on actions by your practice.

From today, Monday 16th March 2020, we will be calling all patients already booked to see if you have a cough, cold or fever. If you do then we will have to cancel your appointment and ask you to self isolate for 7 days. When you are symptom free you can then call and rebook your appointment with us.

If you call for an appointment we will book a telephone call with the doctor first who will assess you over the telephone and decide whether you need to be seen at the practice.  Please give our reception team as much information as possible about why you need an appointment.

This measure has been put in place to protect all our patients and is the national advice. 

The website will continue to update you so please do keep checking.

BW

Amanda Tamblin

Practice Manager


Dear Patients,

I wanted to pass on the advice to you that has been given to us by Public Health England regarding Coronavirus...

If you have been to an affected area in the last 14 days or have been in contact with someone who has been tested and confirmed as having coronavirus and have the following symptoms:  COUGH, FEVER, or SHORTNESS of BREATH, then for your sake and others please stay at home and either call NHS 111 or go to gov.uk/coronavirus for advice.

If you do think that you are at risk then please do not come to the practice, you MUST stay at home and seek advice.

Take Care

Amanda Tamblin

Practice Manager


Temporary Suspension of list to all patients unless they are new to the area

Dear New Patient,

Please be aware due to circumstances outside of our control, we will be temporarily suspending registrations to our list to all patients who already have access to a local GP.  This includes Dr Nash’s Camelford Practice, Bottreaux Practice in Boscastle and Port Isaac.  Our list will still be open to all new patients who move to the area and do not have access to a local GP.

This decision has been supported by NHS England and has been made in order to: 1) eliminate any instability in the locality in regards to primary care services; and 2) to ensure that our practice patient list size doesn’t increase dramatically in the short term and put unrealistic pressure on one GP Practice.

If you require any additional information regarding this decision then please direct your queries to the NHS Customer Contact Centre either by telephone on 0300 311 22 33 or by email england.contactus@nhs.net . 

Kind Regards

 

Amanda Tamblin

Practice Manager

Churchfield Practice


Dear Patients,

I would like to take this opportunity to introduce myself. I am Amanda Tamblin and I am the new Practice Manager for Churchfield Practice.

I have spent the last few weeks on a very steep learning curve but feel like I am settling in well now and enjoying the role very much.

The best part of being a Practice Manager is talking to you, our patients, so if there is anything that I can do to help or you just want to say hello then please do get in touch!

In the meantime I , on behalf of Dr Garrod and all the team, would like to take this opportunity to wish you all a Merry Christmas and a Happy New Year.

Best Wishes

Amanda Tamblin

Practice Manager

Welcome to Dr Garrod Camelford Medical Centre

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need about all three of our practice locations. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

Travelling soon? Visit our travel page for help and advice on staying healthy abroad

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